Frequently asked questions
At Crown Crush, we take pride in offering unique products that are often custom-made or produced in small batches. For this reason, all sales are final, and we do not accept returns or offer refunds.
If your order arrives damaged or defective, please reach out to us within 24 hours of receiving your item. Provide your order number and photos of the product and packaging, and we’ll work to make it right with a replacement or store credit.
We encourage you to carefully review product details and descriptions before completing your purchase. If you have questions or need help, feel free to contact us at info@crowncrush.com
Thank you for understanding and supporting our small business!
We aim to get your order out as quickly as possible! Most orders are processed within 2-3 business days before shipping. For personalized or custom items, processing may take a bit longer—check the product details for specific timelines.
Once your order ships, you’ll receive a confirmation email with tracking information so you can keep an eye on its journey. If you have any questions or need assistance, feel free to reach out to us at info@crowncrush.com
We offer a variety of shipping options to suit your needs, including standard and expedited shipping. Delivery times vary based on your location and the shipping method selected at checkout:
- Standard Shipping: Typically takes 5-10 business days after processing.
- Expedited Shipping: Typically takes 2-5 business days after processing.
Please note that during the busy holiday season or periods of high demand, delivery times may be longer than expected due to carrier delays. While we do everything we can to process and ship your order quickly, we cannot control delays once your package is in the hands of the carrier.
We recommend placing your orders early during the holiday season to ensure timely delivery. If you experience a significant delay, feel free to contact us, and we’ll do our best to assist you.
Thank you for understanding and shopping with us!
We have one in the works! If you're interested drop us an email at info@crowncrush.com
Where are you located?
We're based in sunny Los Angeles.
What is your mission and vibe?
Our mission is simple: to bring joy and confidence into your everyday life with pieces that make you feel good. Whether it’s a playful sweatshirt, a chic accessory, or a sassy mug, every item we create is designed to spark a little extra sunshine and self-expression.
Our vibe? Think effortlessly cool meets unapologetically fun. We’re here for bold designs, positive energy, and making every day feel a little more you.
What makes Crown Crush unique?
At Crown Crush, we blend cozy vibes with bold, playful designs to create pieces that feel as good as they look. From garment-dyed sweatshirts with whimsical graphics to sassy mugs and chic accessories, every item is thoughtfully crafted to bring joy and personality to your everyday life. Plus, we’re all about quality—using premium materials and eco-friendly dyes wherever possible to keep things cute, comfy, and sustainable.
How did you get started?
What started with our signature "crown crushers" (our custom hats) has evolved into a growing lifestyle collection. From graphic tees, hoodies, phone cases, and sassy drinkware, our goal is to infuse every piece with a combo of Cali cool, Southern warmth, and a little touch of European flair! .